Shipping

At Logancarroll, we take great care in preparing each order to ensure both quality and accuracy. Our goal is to get your child’s apparel to you as quickly and efficiently as possible.

+ Handling Time: All orders are processed within 1 business day. We strive to make sure every order is handled with attention to detail to meet our quality standards.

+ Order Cut-off Time: Orders placed before 5:00 PM (EST) will begin processing the same business day. Orders received after this time will be processed on the next business day.

+ Non-Business Days: We do not process or ship orders on Sundays or during public holidays. Please plan accordingly to allow for the days our team is unavailable.

2. Shipping Methods & Delivery Time

We work with trusted, reliable U.S.-based carriers to ensure your child’s apparel arrives securely and on time.

+ Standard Shipping: Orders are typically delivered within 2–5 business days within the continental United States. Please note that delivery times may vary depending on your location.

+ Total Estimated Delivery: The total delivery time combines the processing time (1 business day) and the shipping time (2–5 business days), so you can expect to receive your order in 3–6 business days from the date of purchase, depending on your shipping address.

3. Shipping Costs

At Logancarroll, we believe in making your shopping experience as easy as possible. That’s why we offer a flat-rate shipping cost that is simple and transparent.

+ Flat-Rate Shipping: We charge a standard shipping fee of $6.99 per order. No surprise fees. The total cost will be displayed clearly at checkout, so you can review it before confirming your payment.

4. Shipping Confirmation & Tracking

Once your order ships, we make sure you’re kept in the loop.

+ Shipping Confirmation: You will receive a confirmation email once your order has been shipped, complete with a tracking number. This allows you to track your package in real-time.

+ Tracking Your Package: We work with trusted carriers, so you can follow your package via the carrier’s official tracking page. You’ll always know where your order is in transit and when to expect it.

5. Delivery Accuracy & Delays

We understand the importance of accurate and timely delivery, which is why we have measures in place to minimize any issues.

+ Address Accuracy: It’s essential that you double-check the accuracy of your shipping address when completing your order. Incorrect or incomplete addresses may lead to delays or failed delivery attempts.

+ Unexpected Delays: While we strive to meet our estimated delivery times, please understand that unexpected delays can sometimes occur. These may be caused by factors beyond our control, such as weather conditions, carrier disruptions, or other logistical challenges. In such cases, we appreciate your patience and will do our best to keep you informed of any changes.

6. Contact & Support

If you have any questions or concerns about your order or shipping process, our friendly and dedicated support team is here to assist you. We want to ensure that your experience with us is as smooth and hassle-free as possible.

+ Customer Support: Please don’t hesitate to contact our support team at support@logancarroll.com. Whether you need help tracking your order, clarifying shipping details, or have any other inquiries, we are here to help.